Contact Ecoflow on 0508 528 3725 or your local Council for any service or alarm issue. In the event of an alarm, call the phone number on the front of the alarm panel. In some regions Ecoflow is the point of contact for service and in other areas your local Council provides the service and support.

Ecoflow's technicians support over 2700 E/One grinder pump systems in New Zealand from our Auckland and Christchurch service centres.

Ecoflow also provides assistance through every aspect of the implementation process from on-site audits during the design phase, to training of council staff for O&M.

Ecoflow ensures all installations are in accordance with E/One standards. Ecoflow or an approved service agent, inspections each system prior to going live to ensure that you get the best longevity from your pressurised sewer system.

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